AI front desk
When you can't get to the phone, the AI does. It answers, takes the details and tells you what happened. Ready now for missed calls.
How it works
- You forward your shop cell's unanswered calls to PitCrewly. You keep your number.
- If you don't pick up, the AI answers. It says it's an AI and that the call may be recorded.
- It answers questions about your hours, location, services and posted prices.
- It takes a message. If the caller wants an estimate, it texts them your estimate-request link after your texting number is approved.
- You get an instant alert with a summary of the call.
Example call
Made-up details. Not a real customer.
AI Thanks for calling. I'm an AI assistant for the shop, and this call may be recorded. How can I help?
Caller Hi, my brakes are grinding. Can I get a price?
AI I can't quote repairs on the phone. I can text you the shop's estimate request link, so you can send the owner the details. What's your name and vehicle?
Caller Sample Customer. It's a pickup truck.
AI Got it. I've passed that to the owner. Is there anything else I can pass along?
What it will and won't do
It can
- Answer calls you miss
- Say it's an AI, and that the call may be recorded
- Give your hours, location, services and posted prices
- Text the caller your estimate-request link, after your texting number is approved
- Take a message
- Send you an instant alert with a call summary
- Tell a caller their car's status, only when the caller's number matches the customer on file
It won't
- Quote custom work
- Promise dates or times
- Talk about other customers
- Transfer the call. Today it answers calls you miss.
What you control
Your number
It only picks up calls you don't answer. You keep your number.
What it says
Prices it gives are the ones you posted. Anything custom goes to you.
Each call, summarized
After every call the AI takes, you get an instant alert with a summary.
One switch
One switch stops every text the AI sends.
Coming soon
- Answering every call, not just the ones you miss Coming soon
- Moving your shop number over to PitCrewly Coming soon
Book a demo
Tell us about your shop. We will call you to set up a time.